Privacy Policy
Last updated: 19 October 2026
The Africa Institute for Personal Development (AIPD) respects your privacy and is committed to protecting your personal information in accordance with South Africa's Protection of Personal Information Act (POPIA). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Who We Are
The Africa Institute for Personal Development (AIPD), operated by Tinie and Lynne Terblanche, are the responsible parties under the Protection of Personal Information Act (POPIA). We are based in Wepener, South Africa. Our postal address is PO Box 1, Wepener, 9944. Information Officer: Tinie Terblanche, tinie@aipd.co.za. Contact them with any privacy question or request.
2. Information We Collect
We may collect the following personal information when you use our website or purchase our products:
Your name and email address, when you place an order, contact us, send a message through our contact form, or subscribe to our newsletter
Your payment confirmation and delivery details, supplied to us by our payment providers (Paystack and Gumroad). AIPD does not receive or store your card number
Basic technical information, such as browser type and general location, collected automatically through standard website analytics
We collect this information directly from you. Providing it is voluntary, but we cannot deliver an order or answer an enquiry without the relevant details.
3. Who We Share Information With
We share personal information only with service providers who help us run AIPD, and only as far as is needed:
Payments: Paystack and Gumroad
Newsletter and email: Brevo
Website hosting and analytics: Definite Web
These providers process information on our behalf and must protect it. We may also disclose information where the law requires it. We do not sell your personal information.
4. Transfers Outside South Africa
Some of our providers, such as Gumroad, store or process information outside South Africa. Where this happens, we only use providers that are subject to privacy laws or contractual terms offering a similar level of protection to POPIA, or we rely on your consent.
5. Newsletters and Marketing
We send newsletters and promotional messages only if you have opted in, or if you are an existing customer hearing about similar products. Every message includes an unsubscribe link, and you can also email infoAaipd.co.za at any time to opt out.
6. Data Storage and Security
We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, or disclosure. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
7. How Long We Keep Your Information
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law (for example, financial record-keeping obligations).
8. Your Rights Under POPIA
You have the right to:
Ask what personal information we hold about you and request a copy
Ask us to correct or delete it, subject to legal retention requirements
Object to processing, and withdraw your consent to marketing at any time
Lodge a complaint with the Information Regulator
Email our Information Officer at info@aipd.co.za. We aim to respond within 30 days.
Information Regulator (South Africa)
Complaints: POPIAComplaints@inforegulator.org.za
General enquiries: enquiries@inforegulator.org.za
Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191
Tel: 010 023 5200 | www.inforegulator.org.za
9. Children's Privacy
Some of our books are written for children and teenagers, but they are bought by parents, guardians, teachers and grandparents. We do not knowingly collect personal information from anyone under 18. If you believe a child has given us their details, please contact our Information Officer and we will delete them.
10. Security Incidents
If your personal information is compromised, we will notify you and the Information Regulator as the law requires.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at info@aipd.co.za.